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Upgrading from version 2.1 and later

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NOTE: if you are upgrading from version 2.1 to Release 5 or later, you MUST first upgrade to the Release 4 (Update) version before upgrading to Release 5 (Update).

The Paragon-neo software may either be delivered as a tar file (*.tar) or as an ISO (*.iso) file (disk image). Upgrading using tar file is preferred but if you would rather use the ISO file, see the instructions below for versions prior to 1.0.

Download the tar file and save it to a location on your PC.

Before upgrading the instrument, you must first stop all generation and capture.

Follow the steps below to upgrade:

  • Click System in the menus on the top right of the UI
  • Click Setup in the left hand menu bar
  • The UI should look something like:

Image Removed

  • Click Choose installer file to select the tar file that you saved earlier

The instrument will now begin the upgrade process. Note that this will take a while (maybe as much as an hour). Do not power off while the upgrade is in process.

Upgrading from versions 1.0 or 2.0

PanelThe Paragon-neo software may either be

The latest software release for Paragon-neo is Release 11, see this FAQ article for details Paragon-neo: Software Releases.

Paragon-neo software releases are distributed from the Calnex Software Download site. Users will receive email notifications from the software download system whenever new software is released.

Upgrading to the latest Paragon-neo release may require installation of specific intermediate releases, see table below detailing the upgrade path. Intermediate releases must be installed in the order shown.  E.G. to upgrade from R8 to R11, first upgrade to R9, then R11.  If "Direct" is shown then no intermediate release is required between the versions. Intermediate releases can be downloaded from the software download system along with the latest release.

Please contact your Calnex representative if your Paragon-neo is currently running software release 1.0 or 2.0.

Instructions to perform the upgrade are below the table.

 From Release

Upgrade steps to R11

R10 →

Direct

R9 →

Direct

R8.1 →

→ R9 → R11

R8 →

→ R9 → R11

R7 →

→ R9 → R11

R6 →

 →R7 → R9 → R11

R5 →

 →R7 → R9 → R11

R4 →

 → R5 → R7 → R9 → R11

R2.1 →

 → R4  R5 →R7 → R9 → R11

What Software Version is my Paragon-neo Running ?

The running software version is shown in the GUI Help → About page. The example screenshot shows software version 9.00.37 from release R9.

Image Added

Software Installation Steps

Paragon-neo software is delivered as a tar file (*.tar)

or as an ISO (*.iso) file (disk image). Upgrading using tar file is preferred but if you would rather use the ISO file, see the instructions below for versions prior to 1.0.Download the tar file and save it to a location on

. Download this file and save it to a location on your PC.

A text file containing the MD5 checksum of the tar file (*tar.md5) is also available from the same location at the tar file. Follow the instructions in the text file to use the checksum to validate that the tar file has correctly downloaded to your PC.

Before upgrading the instrument, you must first stop all generation and capture

and then re-boot the instrument

.

Once the isntrument has re-booted, follow the

Follow the steps below to upgrade:

  • Click System in the menus on the top right of the

UI
  • GUI

  • Click Setup in the left hand menu bar

  • The

UI
  • GUI should look something like:

Image RemovedImage Added
  • Click Choose installer file to select the tar file that you saved earlier

The instrument will now begin the upgrade process. Note that this will take a while (maybe as much as an hour). Do not power off while the upgrade is in process.

Related articles
Info

If you do not re-boot prior to attempting the upgrade, the upgrade may fail. In this case, the upgrade process will complete quickly and the version number will remain unchanged. In this situation, you should re-boot and then re-try the upgrade.

Upgrading from versions prior to 1.0

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Write the ISO image onto a USB stick

The Paragon-neo software is delivered as an ISO (disk image). To upgrade the instrument, this ISO file must be written to a USB stick as an image. To do this, you will need to install an application capable of writing ISO images to USB. One such application is Win32DiskImager. This can be downloaded from http://sourceforge.net/projects/win32diskimager/

Info

There are typically two .iso files released for each software version. The correct one for upgrading hardware using this process will have Installer in its filename. The LiveCD version will not work.

Once you have your disk image application installed, run it. You should then load the Paragon-neo ISO file. Using Win32DiskImager:

  • Select the folder icon next to the “Image File” field
  • In the “Select a disk image” dialog, select the *.* file filter
  • Locate and open the Paragon-neo software ISO file

The ISO should then be written to your USB stick:

  • Select “Write”

Perform the Upgrade

Your instrument should be powered on BEFORE you insert the USB stick. In addition, it is not possible to upgrade unless the box is idle - make sure to stop all generation and capture.

  • Click System in the menus on the top right of the UI
  • Click Setup in the left hand menu bar
  • The UI should look something like:

Image Removed

  • Insert the USB stick
  • Click Choose installer file to select the file from the USB stick

The instrument will now begin the upgrade process. Note that this will take a while (maybe as much as an hour). Do not power off while the upgrade is in process.

Do not attempt to downgrade Paragon-neo software. Downgrading software is only possible with the assistance of your local Calnex Field Application Engineer.

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