The latest software release for Paragon-neo is Release 11, see this FAQ article for details Paragon-neo: Software Releases.
Paragon-neo software releases are distributed from the Calnex Software Download site. Users will receive email notifications from the software download system whenever new software is released.
Upgrading to the latest Paragon-neo release may require installation of specific intermediate releases, see table below detailing the upgrade path. Intermediate releases must be installed in the order shown. E.G. to upgrade from R8 to R11, first upgrade to R9, then R11. If "Direct" is shown then no intermediate release is required between the versions. Intermediate releases can be downloaded from the software download system along with the latest release.
Please contact your Calnex representative if your Paragon-neo is currently running software release 1.0 or 2.0.
Instructions to perform the upgrade are below the table.
From Release | Upgrade steps to R11 |
R10 → | Direct |
R9 → | Direct |
R8.1 → | → R9 → R11 |
R8 → | → R9 → R11 |
R7 → | → R9 → R11 |
R6 → | → R7 → R9 → R11 |
R5 → | → R7 → R9 → R11 |
R4 → | → R5 → R7 → R9 → R11 |
R2.1 → | → R4 → R5 → R7 → R9 → R11 |
What Software Version is my Paragon-neo Running ?
The running software version is shown in the GUI Help → About page. The example screenshot shows software version 9.00.37 from release R9.
Software Installation Steps
Paragon-neo software is delivered as a tar file (*.tar). Download this file and save it to a location on your PC.
A text file containing the MD5 checksum of the tar file (*tar.md5) is also available from the same location at the tar file. Follow the instructions in the text file to use the checksum to validate that the tar file has correctly downloaded to your PC.
Before upgrading the instrument, you must first stop all generation and capture.
Follow the steps below to upgrade:
Click System in the menus on the top right of the GUI
Click Setup in the left hand menu bar
The GUI should look something like:
Click Choose installer file to select the tar file that you saved earlier
The instrument will now begin the upgrade process. Note that this will take a while (maybe as much as an hour). Do not power off while the upgrade is in process.
Downgrading is possible, however specific procedures may be required depending on the version therefore this should only be performed with the assistance of Calnex, please contact your local Calnex representative for further information.