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When I try to open CAT or PFV using the shortcuts in the main Paragon-X application, nothing happens. I can start either of them using the Start Bar or direct from File Explorer. How can I fix this?

Answer:

Versions 25x of CAT and PFV, which are available as part of the Paragon-X 28x release (v41.07) and as a standalone installer, are based on Visual Studio 2019.

On Windows 7, this requires that a newer Visual Studio runtime component is manually installed. Windows 10 is not affected by this issue.

To resolve the issue, install the Visual C++ Redistributable for Visual Studio 2015 available from Microsoft at https://www.microsoft.com/en-gb/download/details.aspx?id=48145

Note: Microsoft support for Windows 7 ended in January 2020, so testing of future releases on this OS is likely to be very limited. We recommend upgrading to Windows 10 when possible to avoid future issues:

https://support.microsoft.com/en-gb/help/4057281/windows-7-support-ended-on-january-14-2020#:~:text=The%20specific%20end%20of%20support,longer%20available%20for%20the%20product

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