NE-ONE: Getting Logs

Owned by
Fatih Gunes
Aug 22, 2023
1 min read

When raising a Service Request with the Calnex Technical Support team, you will often be asked to provide log files. This article shows you how to find these files for NE-ONE.

Web UI File Management

Go to Management > File Browser > Up > Support. You will find 2 log files which are system.log and startup.log.